DESIGN-BUILD WORKFLOW
Step 1: DISCOVERY
The project always begins with a discovery process, where we listen to our client's needs and desires. Our preliminary interviews are relaxed yet specific, as we endeavor to balance the desires of the client with the realities of technological trends and budget constraints.
Step 2: SYSTEM
Now that pertinent information has been gathered, a detailed report can be developed in accordance with these plans. In addition, all hardware and labor are defined with exacting detail. We meet with the client to deliver this information for review, feedback, and ultimate approval.
Step 3: ENGINEERING
After the client has signed off on the system design and project price, our engineering team will plan and produce documents and drawings for the installation of the technical solutions to not only meet client needs but ensure reliability and ease of use. A complete engineering documentation package will be presented to the client at the completion of the project.
Step 4: IMPLEMENTATION
Once rough and trim phase engineering documentation is complete, we are ready to install the infrastructure such as conduit, low voltage wiring, and enclosure. We purchase all AV equipment and assemble it as appropriate in our office or at the job site. Our job is only complete when the client is 100% satisfied with the finished product. The length of time for this phase is dependent upon the time frame of construction. Once system installation is complete, all engineering documentation is updated to an as-built state.
Step 5: SERVICE & SUPPORT
A complete set of as-built documentation is delivered to every client at the final project sign-off. We strive to make every client, a client for life. By delivering as-built documentation we ensure that the investment they have made into their home is well-protected and may be serviced for life with accuracy and diligence. We honor all manufacturer warranties plus a 12-month labor warranty.
FROM START TO FINISH, AND BEYOND...
Whether you’re a new customer interested in our solutions, or an existing customer seeking support, we would love to hear from you. Don’t hesitate to call or use our contact form to reach us for any reason. We take pride in building lifelong relationships with our valued customers. Contact us, we are ready to go to work for you.
